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Columbia Heights in the News

Written by Columbia Heights News

Sunday, 29 January 2006

Columbia Heights is a dynamic neighborhood and is frequently profiled or mentioned in the news. Please don't forget to read headlines about Columbia Heights from major news organizations brought to you by Google News and Yahoo! News. You can find the links to these headlines in our News section.

Here are some news about Columbia Heights, hot off the press, that are worth mentioning:

7-Eleven Shooting

A robber armed with a shotgun entered a 7-Eleven store in Columbia Heights (14th St and Columbia Rd NW) at 10:30pm on Friday night (January 27). The suspect shot the store clerk in the shoulder and left the scene with an unknown amount of cash. Please call DC Police at 202-727-9099 if you have any information about the suspect. A $5,000 reward has been posted for any information that leads to the arrest and conviction of the robbery suspect.

Source: WJLA Channel 7 News | WUSA Channel 9 News

Giant Food's Consumer Adviser

Giant Food has been slowly losing market share over the years. Sales at Giant Food have been slipping and customer service has been in decline since it was taken over by the Netherlands based company Royal Ahold in 1998. One of Giant Food's turnaround strategies is to transform itself into a neighborhood friendly local grocer. This starts with customer service. Their secret weapon is Andrea Astrachan, Giant's consumer adviser, and a graduate of Howard University's Law School. Astrachan recently completed a tour of the Giant in Columbia Heights. She spoke with everyone from managers to cashiers to get suggestions on how best Giant can serve customers.

For more on this story please go to the Washington Post article, The Face of Giant's Comeback Strategy.

The Giant Food location in Columbia Heights has received some criticism from local residents due to poor customer service. With a renewed focus on customer service, Giant Food may be more attentive to our comments and suggestions. You can read Andrea Astrachan's consumer column and contact Giant Food with your own suggestions.

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